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Bumo Privacy Policy

Effective Date: April 25, 2025

1. Introduction

Welcome to Bumo, owned and operated by Parc Ventures Inc. (“Bumo,” “we,” “us,” or “our”). We are committed to respecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use:

  • Our website at www.bumo.com
  • The Bumo mobile applications (available in app stores)
  • The provider-facing apps and dashboards
  • Any related offerings or services (collectively, the “Bumo Platform” or “Services”).

By accessing or using the Bumo Platform, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our Platform.

2. Information We Collect

We (and our third-party service providers, such as ad networks, analytics companies, payment processors, and more) may use cookies, web beacons, and similar tracking technologies to collect information. The types of data we collect include:

  1. Personal Information
    • Contact Information: Name, email address, phone number, mailing address.
    • Account Information: Username, password, and account profile details.
    • Payment Information: Credit/debit card details or other financial info used to process payments.
    • Child Information: For Families booking child care, we may collect each child’s name, age, immunization records, special dietary needs, allergies, and related health or developmental information.
    • Background & Licensing (Providers): We may collect licensing details, certification numbers, and background check results if you offer child care services on the Bumo Platform.
  2. Device/IP Data
    • IP Address
    • Device Details (type of device, browser, operating system)
    • Web Analytics (pages visited, search history, referring URLs)
  3. Social Network Data
    • If you link or log in via a social network, we may collect username, email address, or basic profile info associated with that account.
  4. Demographic & Geolocation Data
    • Zip code, address, or approximate location (e.g., via IP address)
    • Precise location if you enable location services on your mobile device
  5. Usage Information
    • How you interact with our Platform, including the features you use, booking activity, and communications with providers or our team.
  6. Communications
    • Customer service inquiries, feedback, survey responses, or other direct communications.

Licensing & Child Forms

If you are a Provider, we may collect (and help you process) licensing forms, office address, phone, and other documentation required by regulatory authorities. If you are a Family, we may collect your child’s personal/health details necessary to fill out licensing paperwork (e.g., immunization forms, doctor-signed health statements), if you consent.

3. How We Collect Your Information

We collect information in several ways:

  1. Directly from You: When you sign up, create an account, or submit booking information.
  2. Automatically: Via cookies and tracking technologies that gather usage and device data when you visit or use our Platform.
  3. Referrals: If someone (e.g., a friend or colleague) refers you to Bumo.
  4. Third Parties: Through service providers or vendors (e.g., background check companies, payment processors, analytics services, marketing partners, or social networks).
  5. Public Records (Providers): Certain licensing or credential information may be collected from government registries or other public sources.

4. Data Collection & Processing

  • We may process contact data and booking information for marketing analytics, conversion tracking, or to generate required licensing forms.
  • This data may be securely shared with third-party marketing, cloud storage and analytics partners in a hashed or otherwise protected format.
  • We implement appropriate security measures (encryption, secure connections) to protect your information during collection, processing, and storage.

5. How We Use Your Information

  1. Providing Child Care Services
    • To facilitate bookings of on-demand or Custom Care Plan (CCP) child care.
    • To share relevant child information (if you consent) with Providers for proper care (e.g., allergies, health records).
    • To generate necessary licensing or regulatory forms on your behalf.
  2. Form Re-use for Licensed Locations – If you previously submitted licensing, immunization, or physician forms and you book another licensed Provider, we will (unless you opt out) prefill those documents with updated Provider details and transmit them to the new Provider to reduce duplicate paperwork.
  3. User Account Management
    • To create and maintain your Bumo account.
    • To authenticate your identity and secure your login.
    • To process or refund payments and provide receipts or invoices.
  4. Improving Our Platform
    • To analyze user interactions and preferences, helping us enhance our Services.
    • To develop new features (e.g., provider dashboards, mobile apps).
    • To measure Platform performance and user satisfaction.
  5. Marketing & Communications
    • To send you promotional materials, newsletters, or special offers (with your consent).
    • To tailor ads to your interests (including retargeting/advertising cookies).
    • To track the effectiveness of marketing campaigns.
  6. Safety & Security
    • To verify Provider qualifications (e.g., licensing, background checks).
    • To investigate or prevent fraud, unauthorized access, or other harmful activities.
  7. Legal & Regulatory Compliance
    • To comply with applicable laws, regulations, or legal processes.
    • To enforce our Terms of Use or protect our rights and property.

6. Third-Party Services

We may rely on third-party providers for various functions, including payment processing, analytics, marketing, hosting, and licensing form management (e.g., JotForm). These partners:

  • Process data in accordance with their privacy policies and data protection standards.
  • Are bound by applicable laws, regulations, and contractual obligations with Bumo to protect your data.

7. Sharing Your Information

We may share or disclose your data in the following circumstances:

  1. With Child Care Providers: When a Family books with a Provider, we share only the necessary details to deliver child care (e.g., child’s age, allergies).
  2. Service Providers & Vendors: Companies that assist in payment processing, background checks, analytics, or marketing.
  3. Affiliates & Business Partners: To support joint services, co-branded promotions, or operational support.
  4. Legal Compliance: In response to subpoenas, court orders, or other valid legal processes.
  5. Business Transactions: If Bumo is involved in a merger, acquisition, or sale of assets, your data may be transferred.
  6. Aggregate/Anonymized Data: We may share aggregated usage stats that do not identify you personally.
  7. Consent or Direction: If you explicitly authorize the sharing of your information.

8. Your Choices & Rights

  1. Account Information: You can log in to your account at any time to review, update, or correct your personal details.
  2. Marketing Communications: You can opt out of promotional emails by clicking “unsubscribe” or by contacting us at support@bumo.com.
  3. Form Re-use Opt-Out: You may disable automatic Form Re-use at any time by updating the setting in your Bumo account or emailing privacy@bumo.com with the subject line “Form Re-use Opt-Out.” If you opt out, you will be required to complete new forms for each Provider.
  4. Cookies & Tracking: You can manage cookie preferences through your browser settings. Disabling some cookies may affect functionality.
  5. Location Services: You can disable location sharing in your device settings if you do not want to share your location with us.
  6. Data Access & Deletion: Subject to local laws, you may request to access or delete your personal data. Contact support@bumo.com for assistance.

9. Data Retention & Account Deactivation

  • Account Deactivation: You may request to deactivate your Bumo account. We will process deactivation per our internal procedures and legal obligations.
  • Retention: Even after deactivation, we may retain certain data for legitimate business reasons (e.g., regulatory compliance, dispute resolution, fraud prevention) as permitted by law.

10. Online Analytics & Advertising

We use third-party web analytics services (e.g., Google Analytics) to help us understand how users use the Bumo Platform. These tools may place cookies or other tracking technologies on your device to:

  • Collect data on usage patterns (pages visited, time on site, etc.)
  • Serve you tailored ads on our Platform or elsewhere on the internet.

We encourage you to review these third parties’ privacy practices. You can opt out of certain targeted advertising via browser settings or industry opt-out tools.

11. Cookies Policy

Our use of cookies and similar technologies (pixel tags, web beacons, scripts) helps:

  • Recognize and remember you.
  • Analyze usage trends and measure ad performance.
  • Provide essential site features (e.g., secure login).

Types of Cookies:

  1. Essential Cookies: Required for the platform to function (e.g., logins).
  2. Performance/Analytical Cookies: Track site usage to improve user experience.
  3. Retargeting/Advertising Cookies: Identify your interests to deliver relevant ads.

You can manage cookie settings via your browser. Some features may not function properly if you disable cookies entirely.

12. Security

We use reasonable safeguards (e.g., HTTPS encryption, secure data storage) to protect your personal information from unauthorized access, alteration, or disclosure. However, no Internet-based system is entirely secure, so we cannot guarantee absolute security.

13. Additional Retention Details

We generally keep your personal data as long as your account remains active or as needed to provide you with the Services. In certain situations, we may keep data longer if required by law, to protect our rights, or for legitimate internal business needs (e.g., financial recordkeeping).

14. Children’s Privacy

We do not knowingly collect personal information directly from children under 18. Parents or guardians, however, may provide details about a child for the purpose of facilitating child care services (e.g., health or immunization info). If you believe we have collected a child’s data without proper consent, please contact us at privacy@bumo.com, and we will take steps to remove that information.

15. California Resident Rights

If you reside in California, you may have specific rights regarding your personal data, such as:

  • Access: The right to know what personal information we collect, use, share, or sell.
  • Deletion: The right to request the deletion of personal information, subject to legal exceptions.
  • Opt-Out of Sale: The right to opt out of the “sale” of your personal information, as defined by California law.

To submit a request or to learn more about your California rights, please contact us at privacy@bumo.com. We will not discriminate against you for exercising these rights.

16. Other State Law Privacy Rights

  • California Civil Code: California residents may contact us to opt out of disclosures of personal data to third parties for direct marketing.
  • Nevada Residents: You may opt out of the sale of certain personal data by emailing us at privacy@bumo.com with “Nevada Do Not Sell Request” in the subject line.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make a material change, we will notify you (e.g., by posting a notice on our website or via email). We encourage you to review this page periodically to stay informed.

18. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please reach out:

Email: privacy@bumo.com
Phone: (650) 689-3043
Mailing Address:
Parc Ventures Inc. (d/b/a Bumo)
45 S Arroyo Pkwy Unit B4
Pasadena, CA 91105

We will do our best to respond to your inquiry promptly.

Thank you for choosing Bumo for your child care needs. We value your trust and are committed to safeguarding your privacy.

© 2023 Bumo